What do we mean by quality in human services and how can we move to real quality assurance systems that treat individuals with disabilities as equals?

A set of outcomes has been identified that moves from “personal satisfaction with human services” to one that measures having a meaningful life. Those outcomes are:

• Health and Safety
• Having a Place of One’s Own
• Community Membership
• Important Long-Term Relationships
• Economic Security and the Generation of Private Income
• Control over Transportation