Lost Lives: The Paucity of Quality in Human Services

Papers & Presentations Friday, 23 March 2018 14:03
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To date quality assurance systems have ignored almost every critical component of quality that all individuals would chose as necessary for a minimally adequate quality life. In addition the unspoken “bargain” made with many individuals who need support is to require all or most of their everyday freedoms to be surrendered in return for support. This raises a core public policy question: can we ever have quality in a system that does not support freedom?